Frequently Asked Questions

Gro Subscription is your ultimate cycling solution, catering to both kids and adults alike. It's a revolutionary service where you subscribe to access brand-new bicycles without the need to purchase them outright. Designed to keep up with the fast-paced growth of kids and the evolving needs of adults, Gro offers the flexibility to exchange bikes as you grow, ensuring the perfect fit every time. With a lifetime free warranty on mechanical parts and doorstep repair and maintenance support, Gro Subscription ensures a hassle-free and worry-free cycling experience for the entire family. Whether you're a parent looking to keep up with your child's growth or an adult seeking convenience and sustainability in cycling, Gro Subscription has you covered.

It is simple,

●​ You Choose a bicycle of your choice.
●​ Choose Tenure and Subscribe. (UPI, Credit card, Netbanking, we accept it all) We also offer No Cost EMI.
●​ We will deliver the bicycle to your doorstep.
●​ Gro offers free service at your doorstep on request
●​ Gro Bicycles come with a lifetime warranty on Mechanical parts along with free doorstep maintenance and service.

● ​Monthly subscription of the bicycle X 12 months. It adds up to ~30% of the bicycle retail price. You can pay annually or choose to pay monthly with a No Cost EMI.
●​ Please note, the subscription is activated only on the successful delivery of the cycles.

Yes, Gro offers 2 Subscription plans

• 12 months
• 18 months

At the end of your subscription, we also give you an option to extend at a nominal fee or buy the product outright with a 30% discount on the MRP.

You will not have an option to cancel the subscription till the end of the subscription cycle you have chosen. But if you are not happy with the quality of the bicycles, you can return the bicycle within 5 days of delivery (Please Refer: Return Policy)

• Option to upgrade your bicycle as your child outgrows them
• Lifetime warranty on mechanical parts
• Doorstep delivery
• Doorstep maintenance and repair.
• 50% Saving when compared to buying
• Premium cycles, hassle-free ownership.

While buying a bicycle may seem like the traditional choice, opting for a Gro Club subscription offers numerous advantages. With our subscription model, you can save up to 50 -70% compared to buying new, ensuring significant cost savings.

Additionally, you'll enjoy the convenience of hassle-free maintenance with doorstep service, and benefit from a lifetime warranty on every bike. Our commitment to sustainability means zero wastage, as we regenerate and recycle returned products.

With Gro Club, you're not just getting a bicycle; you're joining a sustainable cycling community, ensuring a perfect fit every time as you grow. It's a smarter, greener, and more economical choice for your cycling needs.

If you still aren't convinced, we offer the option to Buy the bicycle outright at the end of your subscription.

So why buy? When you can Subscribe.

Gro Subscription is different from bicycle rental services. With renting, you might end up with a cycle that's been used by someone else before, and you can only use it for a short time like a few days.

But with Gro Subscription, you get a brand-new bicycle just for you, ensuring a fresh and personalized biking experience. Plus, you can keep it for as long as you need, meaning no more worrying about returning it too soon. Moreover, considering that kids constantly outgrow their bicycles, the need for cycles persists throughout the year.

Plus, you get a lifetime warranty for free and someone comes to fix your bicycle if it breaks, making it super easy and worry-free.

It's all about giving you ownership and peace of mind, along with the added benefit of contributing to sustainability.

12 months is the minimum subscription period. There will be no option to cancel the subscription midway

When your cycling needs evolve, we offer seamless options to keep you rolling.

• Upgrade to a different model and receive a 10% discount on your next subscription.
• Love your current cycle? Extend your subscription for continued convenience and minimize waste. We offer attractive rates to keep you cruising.
• Want to make it your own? Buy your Gro Club cycle at a discounted price, factoring in your past subscription payments. 
  
  It's a win-win for your wallet and the environment!  No matter your choice, Gro Club empowers you to keep enjoying the freedom of two wheels.
  
  If you aren’t using the cycle as much as you thought you would, you can just return it and close the subscription.