Yes, Gro Club delivers many products across India.

All baby products are available for delivery across India. Certain bicycle models are also available for delivery across India. However, some bicycles may not be eligible for nationwide shipping.

Please check the product listing carefully before placing your order. The delivery availability for each product will be mentioned on the respective product page or during checkout.

Delivery timelines depend on your location and the product ordered.

For Bengaluru and Hyderabad urban areas, delivery usually takes 24–48 hours.

For other cities, products are usually shipped the next working day and delivered within 5–10 working days, depending on the transport partner and location.

You will receive an update once your order is shipped.

Free doorstep delivery is available only in select areas.

For Bengaluru and Hyderabad urban areas, doorstep delivery is usually free. For other locations, delivery charges may apply.

Please check the product page or checkout page before ordering. Any delivery charges applicable to your location will be shown before you complete your purchase.

This depends on where the bicycle is being delivered.

In select serviceable areas, bicycles may be delivered assembled or with support from the Gro Club team, depending on local availability.

For bicycles shipped outside Bengaluru and Hyderabad, the bicycle will be delivered in a box and will be 95% assembled. You will only need to complete the remaining basic setup before riding.

The setup is simple, and Gro Club will provide an easy assembly video or guide to help you complete it.

Yes,some baby products may need simple assembly or setup after delivery. Gro Club will provide an assembly guide or video wherever required.

No. Free service is currently available only for bicycles in select cities.

Baby products may come with warranty support as per the product terms, but Gro Club does not provide free doorstep service for baby products.

Please check the product listing and warranty terms before placing your order

No. Doorstep service is currently available only in select cities.

Gro Club delivers many products across India, but doorstep service is not available everywhere yet. Service coverage depends on your location and the product purchased.

If your location is not currently covered for doorstep service, Gro Club will still support you through phone or WhatsApp. Depending on the issue, warranty support may be provided through shipped parts or guidance.

If physical repair is needed outside a doorstep service area, you may need to visit a local technician at your own cost.

Please check service availability before ordering.

Free doorstep service is available only in select serviceable areas.

If your location is not currently covered for doorstep service, Gro Club will still support you through phone or WhatsApp. Depending on the issue, warranty support may be provided through shipped parts or guidance.

If physical repair is needed outside a doorstep service area, you may need to visit a local technician at your own cost.

You can check service availability before placing your order.

The easiest way is to enter your address during checkout and review the available delivery and service options. You can also contact the Gro Club team on WhatsApp before ordering.

Since delivery and service availability may vary by product and location, it is best to check before completing your purchase.

If you live outside a doorstep service city, Gro Club will still support you through phone or WhatsApp.

Depending on the issue, we may also provide warranty support by shipping required parts. If physical repair is needed, you may need to visit a local technician at your own cost.

You may also bring the product to a Gro Club service center in Bengaluru or Hyderabad for service support.

If you change your address after ordering, please inform the Gro Club team by emailing us at support@gro.club so we can update your details.

For bicycles, free doorstep service is provided based on the address and service terms selected at the time of ordering.

If your new address is still within a free serviceable area, you may continue to receive free doorstep bicycle service during the eligible period.

If your new address is in an area where an additional service or delivery fee applies, you will need to pay the applicable difference before availing doorstep service.

If your new address is in a non-serviceable area, free doorstep service will not be available. Gro Club will continue to support you through phone or WhatsApp where possible. If physical service is required, you may need to arrange local service at your own cost or bring the bicycle to a Gro Club service center in Bengaluru or Hyderabad.

Your warranty will continue as per the applicable warranty terms.

Your upgrade option will also remain available. However, if pickup is not available at your new address, safely packing and sending the product to Gro Club will be your responsibility.