Frequently Asked Questions

Our subscription model caters to both kids and adults alike. It’s a service where you subscribe to a brand new product and enjoy perks like free maintenance and doorstep service. What’s even better is that if you outgrow or no longer need your old product, you don’t have to keep it at home! Just return it and upgrade/exchange to the next model. ✨

It is simple,

●​ You Choose a product of your choice.
●​ Choose Tenure and Subscribe. (UPI, Credit card, Netbanking, we accept it all) We also offer No Cost EMI.
●​ We will deliver to your doorstep.
●​ Gro offers free service and repair at your doorstep on request
●​ Upgrade anytime. You'll get the balance of your subscription as store credit for the new item.
●​ Don’t want to upgrade? It’s yours to keep. (Applicable for subscriptions after 21st June 2024 only.)

You no longer have to worry about your products being forgotten in corner as your kids outgrow them. You can opt for a more sustainable method and upgrade as your child outgrows their product.

Here's what you get with your subscription
💰 Huge Savings
🔄 Upgrade Anytime
🚪 Doorstep Delivery
🚲 Warranty on Mechanical Parts*
🛠 Free Doorstep Service & Repairs*
♻ Environmentally Responsible Choice
✅ Hassle-Free Ownership, Yours to Keep**

*During the entire subscription period
**Subscriptions after 21st June 2024 only

Leave behind memories, not waste 🌱

You no longer have to worry about your products being forgotten in corner as your kids outgrow them. You can opt for a more sustainable method and upgrade as your child outgrows their product.

Here's what you get with your subscription
💰 Huge Savings
🔄 Upgrade Anytime
🚪 Doorstep Delivery
🚲 Warranty on Mechanical Parts*
🛠 Free Doorstep Service & Repairs*
♻ Environmentally Responsible Choice
✅ Hassle-Free Ownership, Yours to Keep**

*During the entire subscription period
**Subscriptions after 21st June 2024 only

Leave behind memories, not waste 🌱

Yes! You will get a completely new product which is both functional and eco-friendly 🌳 with the benefit of warranty and free home service during the entire tenure of the subscription.

Subscriptions after 21st June 2024:
Yes, at the end of your subscription, the products yours to keep, unless you decide to upgrade. If you prefer to upgrade, the remaining value of your subscription will be applied as a discount towards your new product. 🚴‍♂️✨

Love your bicycle? It’s yours to keep!Subscriptions before 21st June 2024:
At the end of your subscription, you have four options:

- Upgrade to the next size with a 10% discount
- Extend your existing subscription for a nominal fee
- Purchase the bicycle outright by paying the balance of current sale price.
- Return the bicycle if you do not wish to upgrade, extend, or purchase.

Enjoy the flexibility to choose what best suits your needs! 🤩🔄

Here are two ways you can find out:

1) Try to place an order and enter your address. You will automatically be notified whether you are in a serviceable area or not.
2) Initiate a chat on WhatsApp and follow the instructions. You will be notified if you are in Gro Club's serviceable area.

If you are not in a serviceable areas, just fill in your details and we will keep you posted as soon as we launch.

Delivery, pickup, and service need to be registered and completed in a serviceable area only. You may transport the product outside the serviceable area at your own cost and will have to bear the cost of maintenance outside the serviceable area. We will provide service, but you will need to visit our office with the product at your own cost to avail of the services. ⚙

Subscriptions after 21st June 2024:
Yes, the minimum subscription period is 18 months. This period is designed to align with the typical growth period of children, ensuring they have a perfect fit as they grow. During this time, you benefit from seamless upgrades to larger sizes if your child outgrows their current product. At the end of the 18-month subscription, the product is yours to keep if you choose not to upgrade.

Subscriptions before 21st June 2024:
Yes, the minimum subscription periods are 12 or 18 months, depending on the plan you selected. During this time, you have access to free maintenance and repair services. At the end of your subscription, you can upgrade to the next size with a discount, extend your existing subscription, purchase the bicycle outright, or return the bicycle if you do not wish to upgrade, extend, or purchase.

Subscriptions after 21st June 2024:
- You can upgrade anytime and the remaining value of your subscription will be applied as a discount towards your new bicycle. 🚴‍♂️✨
- At the end of your 18-month subscription, if you havent upgraded, the bicycle is yours to keep! 🥰
- You can also purchase a subscription extension to keep all the subscription benefits such as warranty and free doorstep repair.
- Service and parts will be available on request (chargeable) if you don’t avail a subscription extension plan.

Subscriptions before 21st June 2024:
- You can upgrade to the next model with a 10% discount. 🤩
- If your kids haven't outgrown the bicycle, you can extend your subscription for a nominal fee. 🥰
- If you really love our product and don't want to part with it, you can choose to buy it by paying the difference of the current subscription price. 😄
- You can choose to return the product and end the subscription. 🙁 (We'll miss you)

Subscriptions after 21st June 2024:

- During your subscription period, all maintenance and repairs are included at no extra cost. 🛠️
- After the subscription ends, service and parts will be available on request and will be chargeable.
- You can also purchase a subscription extension to keep all the subscription benefits such as warranty and free doorstep repair. 😃

Subscriptions before 21st June 2024:

- During your subscription period, all maintenance and repairs are included at no extra cost. 🛠️
- If you choose to extend your subscription, you will continue to enjoy free maintenance and repairs.
- If you decide to buy the product outright, service will no longer be included. Any requested services will be chargeable.

Subscriptions after 21st June 2024:
Yes! Please contact our team if you wish to return your product after subscription. We will evaluate the condition of your product and see if its fit for return 😄

Subscriptions before 21st June 2024:
You will be required to return the product! You may also extend or upgrade to the next model 🤩

Opting for a Gro Club subscription offers several advantages over buying or renting. When you subscribe with Gro Club, you enjoy the best of both worlds:

- Lifetime Savings: Subscribing saves you money in the long run compared to buying or renting, offering significant cost benefits.
- Doorstep Delivery: Enjoy the convenience of having your new product delivered fully assembled to your doorstep.
- Free Doorstep Service: Unlike buying or renting, our subscription includes free maintenance and repair services at your doorstep.
- Sustainable: Our model promotes sustainability by encouraging the reuse and recycling of products, helping you make an environmentally responsible choice.
- Upgrade Anytime: With Gro Club, you have the flexibility to upgrade your product anytime, applying the remaining value of your subscription as a discount towards a new model.
- New Product: You receive a brand-new product with every subscription, ensuring you always have the latest models.
- Warranty: All mechanical parts are covered by a warranty throughout your subscription period.
- Keep the Product: At the end of your subscription, the product is yours to keep if you love it. (Applicable on Subscriptions after 21st June 2024 only)


Subscribing to Gro Club combines the benefits of ownership with the added perks of a hassle-free subscription service. It's like buying a product, but with extra advantages that make your experience more convenient, cost-effective, and sustainable.

No, it is not like renting! Renting is usually only for a short-term basis, like 1 or 2 days. Unlike renting, we ensure our customers receive new, unused products. Our subscription model is designed for longer-term use, providing you with the flexibility to upgrade anytime. You can continue to enjoy your product even as your needs evolve. Plus, at the end of your subscription period, the product is yours to keep if you love it. This way, you get the benefits of ownership with the added perks of a hassle-free subscription service, with the option to upgrade/exchange anytime. 🥰

Plus, you get a lifetime warranty for free and someone comes to fix your bicycle if it breaks, making it super easy and worry-free.

It's all about giving you ownership and peace of mind, along with the added benefit of contributing to sustainability.

Our 18-month subscription period for bicycles is designed to align with the typical growth period of children, ensuring they have a perfect fit as they grow. This model is ideal for long-term or regular users who need reliable and adaptable products. During this time, you benefit from seamless upgrades to larger sizes if your child outgrows their current product. At the end of the 18-month subscription, the product is yours to keep if you choose not to upgrade. This approach combines the benefits of ownership with the flexibility to adjust as your needs change.

Our service is not designed as a short-term rental but rather as a subscription tailored for growing children. We focus on providing excellent products with the flexibility to upgrade as your child grows. This long-term approach offers significant benefits such as free maintenance, seamless upgrades, and the ultimate ownership of the product. Our subscription model ensures that your child always has the right size and type of product, supporting their growth and development over time. It's a sustainable and cost-effective alternative to both buying and renting for short periods.

You will not have an option to cancel the subscription till the end of the subscription cycle you have chosen. But if you are not happy with the quality of the bicycles, you can return the bicycle within 5 days of delivery (Please Refer: Return Policy)